Terms and Conditions

Service Overview

GreenFlakes provides seasonal lawn care (spring, summer, fall) and snow removal services (winter) to residential and commercial clients. Services include but are not limited to mowing, aeration, overseeding, pruning, snow plowing, and salting.

Scheduling and Access

Service appointments are scheduled in advance and may vary based on weather conditions. The client must provide full access to the property, including gates and driveways. Missed service due to blocked access may result in cancellation or rescheduling fees.

Weather Delays

Services such as snow removal are subject to weather conditions. In the case of severe weather, services may be delayed or rescheduled. GreenFlakes is not liable for damages or delays caused by acts of nature.

Payment Terms

Invoices are due upon receipt unless otherwise stated. Late payments may incur a fee of 2% per month or the maximum allowed by law. GreenFlakes reserves the right to suspend service for overdue accounts.

Cancellations & Refunds

Clients must provide at least 24 hours’ notice for cancellations. Cancellations with less than 24 hours’ notice may be charged a service fee. Refunds are provided only for prepaid services canceled in advance and are subject to review.

Liability & Damages

GreenFlakes is insured and takes reasonable precautions while performing services. We are not liable for damages to underground items (sprinklers, wires, etc.) unless clearly marked. Any damages caused by our equipment must be reported within 48 hours for investigation.

Client Responsibilities

Clients must ensure the area is free of obstacles such as toys, furniture, or pet waste before service. Pet waste may result in service refusal or a surcharge. Snow removal clients must remove vehicles from driveways when possible during service hours.

Service Agreement & Changes

Services may be customized per client request and confirmed in writing. GreenFlakes reserves the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes.

Termination of Service

Either party may terminate service with written notice. GreenFlakes reserves the right to terminate service for non-payment, repeated access issues, or disrespectful behavior.

Privacy Policy

We respect your privacy. Client information is used solely for scheduling, billing, and customer service. We do not sell or share personal data with third parties.

Contact Us

GreenFlakes Lawn & Snow Services

GreenFlakes.ca

647-513-2394 or 437-996-0608

greenflakesca@gmail.com

Get A Quote

Drag & Drop Files Here
or

Pay $25 for a personal visit and quote

Request an In-Person Lawn Assessment – $25 Prefer a professional to assess your lawn in person? We’re now offering on-site lawn evaluations for a flat fee of $25.

Here’s how it works:

  • You can upload photos or videos of your lawn for a free quote — or choose to schedule an in-person lawn assessment for $25.
  • A lawn care specialist will visit your property, inspect your lawn, and provide a personalized quote.
  • The $25 fee is non-refundable, but it will be credited toward your final service cost.

 (Example: If the service quote is $100, you’ll only pay $75 after your $25 credit is applied.)

Important Scheduling Info:

  • You may reschedule your appointment at least 12 hours in advance.
  • To receive a full refund, cancellations must be made at least 24 hours before your scheduled appointment time.
  • Cancellations made within 24 hours of your appointment are non-refundable. This service ensures you get the most accurate pricing tailored to your lawn’s specific needs. Thank you for choosing us!